Developing an ‘AI IQ’ for Business Success, published in AI Business

Artificial intelligence (AI) holds tremendous promise. Yet, most companies have to work hard to capture its benefits. While data science and machine learning were hyped in the 2010s, fewer than 25% of firms adopted more than one AI model. Now, generative AI like ChatGPT is the hot new trend. For some reason, they believe they will succeed with generative AI using the same approaches. However, companies need to change their approach to avoid repeating past disappointments.

The solution lies in a proven methodology aligning AI to business strategy across people, processes, and technology using a human-focused and value-based approach. Here I outline a practical roadmap so organizations can leverage AI to achieve strategic goals from the C-suite to frontline operations.